2019 RAM ProMaster 3500
Mileage
67,608
Service Date
7/2/2024
Services Performed
- *Advanced diagnosis may be needed in some cases. Multiple issues may require multiple testing procedures
- We scanned and found 2 codes in the computer system. Code P0706 – Transmission Range Sensor Rationality, and P0420 – Catalyst System Efficiency Below Threshold Bank 1. These codes pertain to two different areas of the vehicle and will require their own diagnostic procedures. We tested for code P0420. While test driving we monitored the oxygen sensors and found the are cycling together indicating the converter has lost its ability to store oxygen. We recommend replacing the right side/firewall side converter. For code P0706 we monitored the operation of the sensor and found it is working properly at this time. This concern appears to be intermittent. If the code returns we will recommend replacing the transmission range sensor.
- Change engine oil and oil filter. Lubricate applicable suspension components. Perform basic maintenance inspection, including accessible fluid levels and filters. Adjust tire pressures to specification.
- Complete Maintenance Inspection -Recommended annually or at 15,000 mile intervals
- We found the left headlight, right tail light, and one of the license plate light bulbs are not working, recommend replacing the light bulbs as the first step. The coolant level was at the minimum mark. We topped off the coolant and did not see an obvious leak at this time. We recommend monitoring the coolant level and return if the level drops again. The front brake pads have 7 mm remaining and are wearing evenly. The rear brakes have 8 mm remaining and are wearing evenly. The right front tire has 5/32" remaining while the other tires are 10/32"
- HEADLAMP BULB – Remove & Replace – Left
- TAIL LAMP BULB – Remove & Replace – [Includes: R&I Tail Lamp Assembly.]
- LICENSE PLATE BULB – Remove & Replace
- Electrical Wiring Diagnosis -Test and advise on repairs for the stated symptom. *Additional diagnosis may be needed for some repairs
- Unable to Duplicate Symptom at this time -Recommend the customer return when the symptom is present
- Complimentary Inspection (Visual): Advise on obvious mechanical concerns. Estimate obvious repairs, or diagnosis needed
- We confirmed the customer's concern. We found a nail in the right rear tire. We repaired the tire and verified the proper tire pressure in all of the tires.
- Door / Window Diagnosis -Determine cause of non-functional power windows, door handles, etc.
- We replaced the damaged interior handle and were able to get the door to open from the inside. We lubricated the striker and latch and found the exterior handle will release but only when using excessive force. We inspected further and found the lower release cable is damaged. We recommend replacing the damaged cable.
- DOOR HANDLE – Remove & Replace – Sliding Doors,Outside,Right or Left – [DOES NOT include refinishing (where applicable).]
- CATALYTIC CONVERTER – Remove & Replace – Maniverter,Right Side,(Rear)
WHITNEY J. gave our service a 5 star review on 7/3/2024
